MOTTO:
“Open communication is more productive than a well-nurtured misconception”
Dirk Pütz
Our open communication specialist – both within the team and with the customer.
During his interdisciplinary studies in social sciences with a focus on "Work, оrganization and рersonnel" he perfected his talent for thinking in complex contexts and networking a wide variety of topics.
He has been making his exceptional skills available for more than two decades as a manager, consultant and project manager in the areas of industry, automotive, and services. Dirk Pütz is the 'social conscience' of Headframe.
MAJOR CAREER POSITIONS
- Many years of experience as Senior manager/Director (including at IDS Scheer AG) in national and international projects
- Head of Consulting in a medium-sized software and consulting company with a focus on Business Process Management
- Key account manager for DAX corporations and other large companies (Siemens, Linde, Daimler, RWE, etc.)
- Certified auditor according to ISO 9001 and Lead auditor according to ISO 27001
- Certified Business Process Professional (CBPP)
- Certified Professional for Requirements Engineering (REQB GPRE)
TECHNICAL FOCUS
- Business Process Management
- Lifecycle Quality Management IS0 9000:2008
- Compliance Management (SOX) and Internal Control Systems (ICS)
- IT Security Management Systems (ISMS)
- IT Infrastructure Library (ITIL)
- Requirements Engineering (RE)
MAIN TOPICS
- Process management methods (e.g., ARIS, BPMN, UML)
- Process analysis, documentation, implementation, measurement, and optimization
- Planning and execution of quality audits
- Support for external certifications
- Implementation of internal and external control systems according to recognized standards
- Optimization of IT service processes according to ITIL (Foundation certification V2)
- Coaching/training for process, quality, and IT management